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Hope-Star -- provider of TOP 500 companies in China
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What types of files are accepted?[ 11-04 16:35 ]
Corel Draw(*.cdr) Adobe Acrobat Document(*.pdf) EPS(*.eps) Adobe Illustrator(*.ai) Adobe Photoshop(*.psd): no less than 300dpi. Tiff(*.tiff) : no less than 300dpi. Please submit files in CMYK, at no less than 300 dpi.
What methods of payment do you accept?[ 11-04 16:34 ]
Telegraphic Transfer, PAYPAL and WESTERN UNION.
Need to pay a deposit before order?[ 11-04 16:34 ]
Yes, it needs to pay 50% deposit before starting. The spare amount needs to pay before shipping.
Since when the delivery time calculated from?[ 11-04 16:34 ]
When we received the deposit and confirmation of the proof from you.
How to explain color deviation?[ 11-04 16:34 ]
Imposition Printing is used for most of the printing, there are several different designs on one PS version, and thus it is difficult to control every design print with the exact right color. ± 10% color differences of the products are qualified, cannot take it as a reason for returning.
What kind of format i should provide the file to order?[ 11-04 16:33 ]
Corel Draw (*.cdr , recommendation) Adobe Illustrator (*.ai) Adobe Photoshop (*.psd) Tiff(*.tiff) Adobe Acrobat Document (*.pdf) JPG(*.jpg)
What are the processes, if I want to order?[ 11-04 16:30 ]
Send details requests to inquiry→ Quote→ Accept price→ Send product design(graphics or template, preferably Vector, CDR or AI format)→confirm the proof→ make deposit→ start to process→ finished→make rest payment(before payment will send photo of ready product to confirm)→ make shipment→received→ after sales service.
What do i need to provide for quote?[ 11-04 16:30 ]
In order to quote you the best price quickly, please provide the following: product design(which can show the shape and artwork of the product.). The product size and thickness.
How to ship the goods?[ 11-04 16:29 ]
We usually ship the small package via DHL, UPS, FEDEX, TNT and Special Route. If the package is heavy, then we will ship by Air or by Sea. Please inform Country and postal code to quote you freight; airport name and Sea port name to quote freight by AIR and by SEA.
What is full color printing?[ 11-04 16:29 ]
Full color printing is also referred to as process colors, 4 colors process or CMYK (which is short for Cyan, Magenta, Yellow and Black). These terms all mean the same thing.
May I get some samples?[ 11-04 16:28 ]
Of course, it's our pleasure to provide you samples. Preprinted samples are provided free, please inform us detail shipping information then we can send you samples.
How is your product's quality?[ 02-18 12:01 ]
Hope-Star has 15 years of experience in the production of packaging box design, is one of the most famous and trustworthy packing box manufacturer.
What is the least number of order?[ 02-18 11:55 ]
General every time new orders MOQ is 2000PCS, such as a single number is lower than 2000PCS, we required cutter mold production costs, a single number less than 1000PCS at relatively high, of course, specific to the customer place an order product type set.
What kind of boxes can Hope-Star produce?[ 02-18 11:42 ]
Hope-Star produces Mooncake Box, Cosmetic Box, Wine box, Tea box, perfume box, cortex box, wooden boxes, can boxes, paper boxes and so on. We also provide customized boxes, welcome to cooperate with us!
How to packing box in Hope-star?[ 02-18 10:03 ]
Process of customize the packing box in Hope-star Customer provides requirements Experts build the packin box ...
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Add: NO.8 of Chengzhongcheng Road(opposite of the Administration for Industry and Commerce), Longgui, Baiyun District, Guangzhou, China.